How do I communicate with students before and after lessons?

How do I communicate with students before and after lessons?

Effective communication is key to a successful learning experience on Turkish Mate. It helps set expectations, track progress, and build a good tutor-student relationship. The primary and required method for all lesson-related communication is the Turkish Mate internal messaging system.

Why Use Turkish Mate Messaging?

• Security & Privacy: Keeps your personal contact information private and protects both you and the student from potential scams or misuse of data.
• Centralized Record: All communication is stored in one place, easily accessible for reference regarding lesson plans, homework, or scheduling.
• Platform Policy: Using the internal system ensures compliance with Turkish Mate's Terms of Service.
• Dispute Resolution: Should any issues arise, conversations within the platform provide a clear record for support staff.

Communication BEFORE Lessons:

Use the Turkish Mate messaging system for:

• Lesson Confirmations: Remind students of the date, time (specify time zones!), and provide the lesson link if generated manually (though usually accessed via the platform).
• Setting Expectations: Briefly outline the topic or goal for the upcoming lesson.
• Pre-Lesson Questions: Ask if the student has specific questions or topics they'd like to focus on.
• Sharing Materials: Upload any necessary worksheets, documents, or links directly through the platform messaging or resource sharing features.
• Technical Check Reminder: Gently remind new students to test their connection, microphone, and camera.

Communication AFTER Lessons:

Use the Turkish Mate messaging system for:

• Lesson Summary: Briefly recap key points, new vocabulary, or grammar concepts covered.
• Feedback & Encouragement: Provide constructive feedback on their progress and offer encouragement.
• Assigning Homework/Practice: Clearly state any assignments or practice activities. Upload relevant files if needed.
• Sharing Resources: Send links to helpful videos, articles, or tools related to the lesson.
• Answering Follow-Up Questions: Be available to answer questions that arise after the lesson.
• Planning Next Steps: Discuss the topic for the next lesson or confirm the next scheduled session.

IMPORTANT: Avoid Third-Party Communication & Sharing Contact Information

Under no circumstances should you communicate with students or share personal contact information outside of the secure Turkish Mate platform. This includes, but is not limited to:

• DO NOT use personal email addresses.
• DO NOT use messaging apps like WhatsApp, Telegram, Signal, etc.
• DO NOT use social media platforms like Instagram, Facebook, etc.
• DO NOT share personal phone numbers.

Why is this strictly prohibited?

• Major Security Risk: Sharing contact details exposes both you and the student to potential privacy breaches, unwanted contact, harassment, or scams. We cannot protect you outside our platform.
• Violation of Terms: Communicating or attempting to take payments outside the platform is a direct violation of Turkish Mate's Terms of Service and can lead to account suspension for both the tutor and the student.
• Loss of Protection & Record: We cannot mediate disputes or verify lesson details if communication happens externally.
• Undermines Trust: It compromises the safe and professional environment Turkish Mate strives to provide for all users.

Please help us maintain a secure and trustworthy platform by keeping all lesson-related communication within the Turkish Mate messaging system.